Unless there are genuine and significant defects, all items purchased are non-refundable and non-exchangeable.

We take the utmost care in packaging your books for shipping. In the unlikely event that the physical products received are damaged, kindly contact us within 14 days of purchase with your order number, along with evidence that the damage or defect was sustained during shipping. We will assess the eligibility of a refund or exchange and strive towards a satisfactory solution.