Terms of 100% Money Back Guarantee
• For customers in Singapore only
• For physical products only
• Customers must drop the books into a local mailbox and bear the cost of shipping (around SGD2 for 2 books)
• Returns must reach us within 14 days of purchase with their order number/s visible, and be in good and unused condition.

Return Policy for All Other Products
All products not entitled to the 100% Money Back Guarantee (namely, digital products and physical products shipped to addresses outside Singapore) are non-refundable and non-exchangeable.

We take the utmost care in packaging your books for shipping. In the unlikely event that the physical products received are damaged, kindly contact us within 20 days of purchase with your order number, along with evidence that the damage or defect was sustained during shipping. We will assess the eligibility of a refund or exchange and strive towards a satisfactory solution.